Last updated: April 9, 2026
This Privacy Policy describes how Parallax, operated by Three Sons LLC ("we," "us," or "our"), collects, uses, stores, and protects your personal information when you use Parallax ("the Service"). We are committed to protecting your privacy and being transparent about our data practices.
Email address, name (if provided), subscription tier, and payment information processed through Stripe. We do not store credit card numbers directly.
Your queries, AI responses, and conversation history are stored in your account to enable conversation continuity. You may delete this data at any time.
Session counts, mode usage (Riff, Debate, Build), and feature usage for enforcing subscription limits and improving the service.
If you provide your own API keys, they are encrypted using AES-256 with unique IV and auth tags per key. Encrypted keys are stored in our database. We never see, log, or have access to your decrypted API keys after storage.
When you submit a query, it is routed through Vercel's AI Gateway with Zero Data Retention enabled to one or more third-party AI model providers (which may include Anthropic, OpenAI, Google, xAI, and Mistral, depending on your configuration).
Under Zero Data Retention, your inputs and AI outputs are not stored at rest by any AI provider after the response is returned. Providers may briefly process data through safety and abuse detection systems as required by their terms of service, but do not retain inputs or outputs at rest.
In Vercel's own words: "User data is immediately and permanently deleted after requests are completed."
Parallax does not intentionally send your name, email, or account profile to AI providers as part of normal inference requests. Providers receive requests through Parallax rather than your profile, though required request metadata may still be processed to operate the service.
We do not sell, rent, or trade your personal information to third parties. We do not use your data to train AI models.
Parallax uses the following third-party services to provide the platform:
| Service | Purpose | Data shared |
|---|---|---|
| Vercel | Hosting and AI Gateway (with Zero Data Retention) | Log data, request metadata, page views |
| Supabase | Database and authentication | Account data, encrypted API keys, session history |
| Stripe | Payment processing | Billing information, subscription status |
| Sentry | Error tracking | Error data, browser info, device data |
| E2B | Sandboxed code execution | Generated code (Build mode only) |
| Anthropic (Claude)* | AI model inference | Prompts and responses (Zero Data Retention) |
| OpenAI (GPT)* | AI model inference | Prompts and responses (Zero Data Retention) |
| Google (Gemini)* | AI model inference | Prompts and responses (Zero Data Retention) |
| xAI (Grok)* | AI model inference | Prompts and responses (Zero Data Retention) |
| Mistral* | AI model inference | Prompts and responses (Zero Data Retention) |
* All AI providers are accessed via Vercel AI Gateway with Zero Data Retention. For managed subscription tiers, providers are accessed using our API keys. For BYOK users, providers are accessed using your API keys. Each service operates under its own privacy policy and terms of service. Parallax selects these providers for their security practices and data handling policies.
No method of electronic transmission or storage is 100% secure. While we employ commercially reasonable measures to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and third-party API keys.
We use the following types of cookies:
We do not use advertising or marketing cookies. We do not engage in cross-site tracking.
You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent the Service from functioning.
You may at any time:
To exercise any of these rights or for questions about your data, contact support.parallaxai@gmail.com.
In addition to the rights above, you have the right to:
In addition to the rights above, you have the right to:
We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
Your data is primarily stored and processed in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EEA/UK, where applicable.
The Service is restricted to individuals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly. If you believe a person under 18 has provided us with personal information, please contact us at support.parallaxai@gmail.com.
We may update this Privacy Policy from time to time. We will notify you of material changes at least 30 days in advance via email and/or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
For questions, concerns, or requests related to this Privacy Policy or your personal data: